Communal Sauna

Cancellation Policy

You can reschedule or cancel your Private Sauna booking yourself via our system up to 48 hours before. After this time – no refunds are given. We regret that we can't give a refund or credit if less than 48hrs notice is given. We do not refund ‘no shows’. If closed due to any reason of our own, a full refund or credit will be given at any time. In the event that we cancel a booking, you will be notified by email / mobile and refunded / credited. Please note that The Forest Sauna reserves the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission on these or similar grounds.